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Leon Labovitch

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Creative Expression and Successful Business Transformation

by Leon Labovitch on 13 Feb 2017

Among the Eight Pillars of Change described in prior articles, the focus in this edition is on the important sixth pillar: "Opportunities for creative expression".                                                                           

We are all creative, but do we use creative expression to its full extent in delivering change and transformation? Indeed, why should we focus on creativity when a rational approach may seem most sensible? 

The first three pillars are: agree a high-level plan, a business model for the new world, and develop toolkits. All of these could be regarded as "left brain" actions, based on logic, good judgment and a solid appreciation of strategy – the essential qualities of all transformation managers.

However, it's when we arrive at the next "human" pillars – engagement, resistance, creative expression, and culture - that creativity (and "right-brain" actions) comes to the fore.

Planning is essential, but it's people who make change happen - and we need to appeal to everyone via all the senses to get emotional buy in and change to new ways of working (Pillar 8 – make change happen).

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Engagement - the missed pillar of successful business transformation

by Leon Labovitch on 23 Jan 2017

We are engaged when we do things differently. Among the Eight Pillars of Change described in prior articles, the focus in this edition is on Pillar 4: "Engagement is key."

Why would one devote a pillar entirely to engagement? The clear answer is that people are the ones who make change happen and if they're not engaged, the change programme simply won't deliver. The challenging anomaly is that business often sees policy and projects as the transformation itself, with a consequent blind spot in engaging people. The pillar name, "Engagement is key" cannot be overstated.

For importance on a world stage, one suspects that the slow pace in readying for climate change (mentioned recently by the economist Lord Stern), may be due to little focus on "human factors", which are required to bring about world-wide adoption of these large changes. A classic case, also, was the disastrous failure to engage protagonists in reconstruction after the 2003 Gulf War - and one fears that Brexit may also be run as a technical and policy exercise, leading to poor engagement and jeopardising success of this important transformation across the country and further afield.

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The importance of purpose in successful business transformation

by Leon Labovitch on 16 Jan 2017

We all are motivated - by work, family, pastimes, sport. If we have a spring in our step in the morning, if we get off the train for work "like a startled gazelle", if we're motivated by what we do, then we're more likely to be successful.

Clarifying the motivating purpose of our work seems an obvious endeavour, but many companies fail to capture their identity and "essence". As a result, staff are confused about what their organisation stands for, resulting in a great loss of cohesion, energy and success.

This is the second in a series of articles looking at The Eight Pillars of Change, which are markers to help organisations through their change, growth and development; to help them achieve successful business transformation

Underpinning Pillar 1 (Agree a high-level plan) and Pillar 2 (A business model for the new world) is the need to state the purpose or strategic narrative of an organisation or business. This is to help distinguish the company from the competition, engage staff, and excel.

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How to use the eight pillars of change in business transformation

by Leon Labovitch on 12 Dec 2016

In her recent inaugural address, Prime Minister Theresa May cited the word "change" no less than 29 times. This included: "Change has got to come" (seven times), "change the direction of our nation", "change in the way our country works", "deliver the change they need", "change will never just happen by itself", "driving change", and others.

One might correctly surmise that the agenda for our country, and its success in business and government, is change and transformation!

Having thrown down the gauntlet, how can we best respond to the Prime Minister's challenge? In a series of features, I'd like to demystify the many aspects of "change" and explain how we can deliver successful change and business transformation.

When I first began helping clients, transformation and change management as business concepts were in their infancy. I came up with the concept of the "Eight Pillars" to focus on the "must haves", in order to guide and deliver success.

This article describes the Eight Pillars of Change, each as illustrated icons, which are easy and practical to grasp. In future articles, I'll provide case studies and explore important topics, such as engagement, purpose and creative expression, in greater depth.

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