Caroline Smith

Client Services Manager

Headshot of Caroline Smith wearing a white V-neck top with short curly hair in front a green wall and green plants.
Caroline joined BIE in February 2021 as Client Services Manager. She plays an important role in the day-to-day operations of the business, with a focus on handling contracts, ensuring compliance procedures are met and onboarding candidates.

Before joining BIE, Caroline worked in a number of businesses going through procedural or organisational change. From large accountancy system overhauls to GDPR projects, she has been pivotal in implementing processes to improve business performance.

In her spare time Caroline enjoys swimming in the sea, walking and ski-ing, and has been known to take part in a ski-bungee for fun!

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